2021 in Review: Our Top 5 Features of the Year

December 5, 2021

2021 was a big year for us here at ChatFood with a plethora of new and updated features that generated more than $40 million in sales for 6000+ businesses.

In this blog post, we will take a trip down memory lane and go through our top five most notable features so you can head into the new year on top of your game.

#5. Social Commerce

As a Facebook Commerce partner, you have access to exclusive tools to sell on WhatsApp, Instagram, and Facebook — all from within ChatFood.

Setup your social store in a few minutes, and automatically sync your ChatFood products to Facebook and Instagram so you can easily create ads and shoppable posts & stories. Our integration with Facebook, Instagram, and WhatsApp goes beyond the seamless ordering experience. You will have meaningful data at your fingertips to measure and understand business outcomes and take actions accordingly.

Follow this tutorial to set up your Social Commerce and get instant exposure to millions of potential customers on Facebook, Instagram, and WhatsApp. If you need further help, please send us an email at support@chatfood.io.

Interested in knowing more? Watch this video to understand how social Commerce is here to revolutionize the F&B industry and how it's easier than ever to start selling online!

#4. Payment Links

As a business, you aim to reach more people and ultimately get customers to pay for your products or services. Therefore, accepting payments should be the most straightforward step in that process. Right? We know you agree. That's why ChatFood offers you an excellent option: payment links. 

With payment links, customers can pay from anywhere with their preferred payment option. Methods that include credit cards, debit cards, mobile wallets, etc. Follow this tutorial and see how creating a payment link is as easy as 1 2 3.

Don't take our word for it. Read what our customers say about Payment Links👇

#3. Pre-order system

In today's fast-paced world, having a pre-order service for online deliveries and in-store purchases is excellent for both businesses and customers. While businesses can profit by selling food in advance, customers can use the pre-order option to save time and avoid waiting in line. With the ChatFood pre-order system, you can enable your customers to schedule orders up to 30 days in advance. For delivery and pickup! Activate it today.

#2. Commerce Inbox 

Do you wish if there were an easy way to communicate with your customers directly? Send personalized marketing campaigns with images and links to win them back? Give them the same personal touch they get from a WhatsApp conversation or Instagram DM with family and friends?

Wish no more, Commerce Inbox is the answer to better engage with your customers where they are. Configure your Inbox today and turn conversations into sales.

As always, our customers know best👇

#1. QR Ordering & Pay at Table

ChatFood has a seamless QR ordering solution that makes ordering effortless and intuitive with a mobile-friendly menu and seamless payment experience.

Here are some of the benefits ChatFood's QR ordering system offers: 

- No more queues. Customers quickly order from their phone and get notified when the order is ready for pick-up.

- Increased table turnover with Pay at Table feature.

- An ideal customer experience is provided by freeing up staff to fulfill orders and focus more on the customer's needs.

- Customers are free to order when they want without waiting for a server.

- A safe dining experience thanks to limiting the contact and shared surfaces.

- A boosted average basket size with self-serve ordering & increased  average ticket size with open tabs.

Ready to get started? Here is how to proceed.

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