Delight your Customers this Festive Season with these Three Features

March 23, 2022
3 min

While we should agree that every day is a good day to delight your customers, the holidays season is a fantastic opportunity to remind your customers why they should stick around for another year (and years to come).

Sounds great, but not sure where to start? Here are the top features to successfully help you get through the busiest season of the year and head into 2022 with a strengthened customer relationship and increased revenue.

Give them a memorable dining experience with QR ordering and Pay at table.

With the lifting of restrictions, millions of customers will soon be out (safely) celebrating the joy of the holidays. And if you are in the F&B industry, you need to prepare more than ever to reap the bounties of the holidays and turn visitors into loyal customers. Our QR ordering solution (that comes with a Pay at table feature) is your best option.

Great customer experience at Wingsters in Dubai

How can ChatFood's QR ordering help you nail this festive season?

- No more queues. Customers quickly order from their phones and get their orders once ready.

- With a self-serve system, your staff's workload is lightened, allowing them to focus on fulfilling orders and focus more on the customer experience.

- Customers are free to order without waiting for a server, making the service quicker and smoother, which is highly needed during busy times.

- A safe dining experience thanks to limiting the contact and shared surfaces.

Ready to get started? Let's set you up.

Prepare for the holiday rush with our pre-ordering system.

What about those who prefer indoor celebrations from the comfort of their homes? We got a solution for that too! Whether you're a bakery, donut store, restaurant, or any other business that sells catering items for Christmas, you should consider revising your pre-order calendars to open up more time slots.

Enabling the pre-order feature will eliminate the waiting period for customers, help staff manage a higher volume of customers successfully, and, most importantly, keep customers happy and satisfied this holidays season.

Enable your customers to schedule orders up to 30 days in advance.

Interested in making your life a lot easier? Head to your ChatFood dashboard, and activate the pre-ordering feature today.

Deliver stellar customer service with Commerce Inbox.

The holiday season is a crazy time. The easiest way to keep your customers happy is to make every interaction with your business positive, and Commerce Inbox helps you do that. 

You don't have to switch between different social medial platforms to answer your customers. All your conversations from WhatsApp & Instagram are managed within your dashboard with Commerce Inbox, enabling you to provide personalized real-time support and drive even more sales directly from conversations.

You can enable Commerce Inbox directly from your ChatFood dashboard. Follow this tutorial and start by connecting your Instagram & WhatsApp accounts. If you need more info, write to us at, and one of our team members will contact you.

Bonus feature: Payment Links

In some countries, the weather is perfect for enjoying the holidays outdoors, Dubai - UAE, for instance. Even better, Dubai has seen an increase in economic growth in the hotel and tourism sectors due to the launch of Expo 2020.

Great weather and even greater vibes at this time of the year call for an outdoor celebration. So if you are planning to offer your customers an outdoor dining experience, you need a payment solution that gives customers a flawless experience. Payment links provide this flexibility.

In 3 easy steps, sell anywhere and get paid instantly:

Step 1:  Generate payment links effortlessly from your ChatFood dashboard.

Step 2: Share the link with your customers via SMS, WhatsApp, email, social media, or any other platform where you communicate with your customers the most.

Step 3: Allow your customers to pay with credit cards, debit cards, and mobile wallets for an ultra-fast, simple checkout. And get notified of a successful payment.

Ready to rock this holidays season? ChatFood is your best option.

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